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My Assessor- Trainer was fantastic! She was extremely knowledgeable and she was approachable at all times

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I have been particularly impressed with the bespoke individual support given to my staff. Looking at it from an employer’s perspective, I now have a highly trained, motivated and self- empowered workforce who have achieved the highest qualifications available to them

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To support employers, incentive payments for Apprentices taken on as new employees from 1 April 2021 are increasing.

Employers will receive £3,000 for new employees of any age who start their Apprenticeship from 1 April 2021 to 30 September 2021 and they can apply for the incentive payments for these Apprentices from 1 June 2021.

What employers can use the payment for?

The payment is different to Apprenticeship levy funds, so employers can spend it on anything to support their organisation’s costs. For example, on uniforms, your Apprentice’s travel or their salary.


Employers can only apply for new Apprentices who joined their organisation between 1 August 2020 and 30 September 2021.

Employers cannot apply for an existing employee who joined your organisation before 1 August 2020, even if they started an Apprenticeship after this date.

How do employers apply?
They need to apply for the incentive payment after the new Apprentices have been added to their Apprenticeship Service Account. They must set up an Apprenticeship Service Account to apply.

Further information on the incentives can be found at:


This year is the 14th anniversary of National Apprenticeship Week.

National Apprenticeship Week recognises the positive impact Apprenticeships have on individuals, businesses and the wider economy. We are proud to be associated with #NAW and to celebrate the success of our Apprentices.

#NAW2021 #BuildTheFuture


Quest has successfully been awarded the Skills for Care endorsement for another year. This is a great accolade for the team who work so hard to maintain the high standard of training delivery across the whole business.


Fiona Saadat, Home Manager at Cecil Court, Kew, Richmond, has been awarded the British Empire Medal (BEM) in the Queen's Birthday published this month.
A qualified nurse and midwife, Fiona joined Cecil Court in 1997, becoming the Home Manager in 2008.

Early on, Fiona was keen to embrace new ways to support residents living with dementia. She began working closely with charitable organisation MyLifeFils, to produce a series of autobiographical films which comprise the ‘life story’ of specific residents: reflections on their childhood, discussions about their adult lives, and interviews with family members. The completed film is then played to a resident to help manage and reduce anxiety. The project has proved so successful that it is now being rolled out to other C&C care homes. 

Fiona’s commitment to helping those with dementia lead the best lives they can has also seen her undertake leadership training in dementia. She has subsequently supported dementia research with Dr Robert M. Lawrence and his Clinical Research Unit at the South West London and St. George’s Mental Health Trust. Upon being awarded the BEM, Fiona said: “I am very humbled to receive this honour. It is a testament to what can be achieved for those living with dementia with the right support and creativity - and my lovely team at Cecil Court."

Dawn Baydu, Head of Business Development at Quest Vocational Training said: "Quest has been delivering Care Apprenticeships to the C&C Group since 2014. I was delighted to hear the news that Fiona Saadat has recently been awarded for her dedication to dementia care in the Queens Honours List this year. Fiona has recently achieved her Level 5 Health and Social Care Apprenticeship with Quest and her commitment has been phenomenal. It has been a real pleasure working with Fiona and she is a real credit to Cecil Court. Many congratulations Fiona – your work is amazing, especially in these trying COVID times."

Julia Ashley, Chief Executive of C&C concluded: “This award is so very well deserved for someone who shows such passion, dedication and commitment. We are so proud of Fiona who fully deserves this medal for her tireless work for residents at Cecil Court.”

A Cecil Court resident, along with their family, nominated Fiona for the special award, which recognises her services to people living with dementia. Fiona is one of 1,495 people across the United Kingdom to be honoured, and one of 537 to receive a BEM.


ReSSA will provide clear, accessible advice and guidance to individuals on the impact of redundancy, their options and next steps.

The service is made up of three main elements: providing Apprentices with advice and guidance on the impact of redundancy, signposting Apprentices to local and national support services and offering an Apprenticeship vacancy sharing service to make redundant Apprentices aware of new opportunities.

Apprentices should visit http://GOV.UK/ or call 0800 150 400 for further advice.

Quest will help any redundant Apprentices to identify new Apprenticeship and employment opportunities.


This is a great incentive for employer to hire an Apprentice - further details are on the link below regarding the terms and conditions.


We hope all of you are doing okay and this is a reminder to all of our Apprentices that we are here to support you through this difficult time. Our Trainer-Assessors have been really creative with their teaching and have come up with some different ways of working remotely whilst we are all staying at home.

We are keen to continue to spread some positivity so feel free to forward anything that you think might lift the spirits of others and to keep everyone smiling to


Here is some excellent guidance for domiciliary care workers about working safely; including how to use PPE.


There is so much advice for Health and Social Care workers on the Skills for Care website plus helpful tips on guiding you through the coronavirus pandemic.

#HealthcareHeroes #caregivers #soproud #HereForYou




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Quest Vocational Training Limited is a company registered in England and Wales with Company Number 08229142
Registered office address is Ground Floor West, Peartree Business Centre, Cobham Road, Ferndown, Dorset, United Kingdom, BH21 7PT
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