PRIVACY POLICY

Who we are

In this privacy policy references to “we”, “us” and “our” are to Quest Vocational Training. References to “our website” or “the website” are to www.quest-vocational-training.co.uk.

What information we collect and how

The information we collect via the web site may include.

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc..
   Your preferences and use of email updates, recorded by emails we send you (if you elect to receive email updates on products and offers).
    
2. Your IP address; this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the web site. This information is used to monitor your usage of the website.
    
3. Data recorded by the website which allows us to recognise you and your preferred settings; this saves you re-entering information on return visits to the site. Such data are recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies. Information regarding this may be found in your browser’s ‘help’ facility.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your request or order, or to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service).
    
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your transaction.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £20 to cover administration expenses to the following address:

Privacy
3A Peartree Business Park, Cobham Road, Ferndown, BH21, 7PT

Other web sites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Cookies Policy

by SEQ Legal

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Credit

This document was created using an SEQ Legal template.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on this website

We use both session cookies and persistent cookies on this website.

We will send to you the following cookies:

(1) _utma
(2) _utmb
(3) _utmc
(4) _utmz
(5) cookiespopup

Cookie five is a session cookie, whereas cookies one to four are persistent cookies.

How we use cookies

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

(1) to recognise your computer when you visit our website;
(2) to track you as you navigate our website
(3) to improve the website's usability
(4) to analyse the use of our website
(5) in the administration of this website

Third party cookies

When you use our website, you may also be sent third party cookies.

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

(1) in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector

(2) in Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Deleting cookies

You can also delete cookies already stored on your computer:

(1) in Internet Explorer, you must manually delete cookie files;

(2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.

Obviously, doing this may have a negative impact on the usability of many websites.

Contact us

This website is owned and operated by Quest VT.

If you have any questions about our cookies or this Cookies Policy, please contact us by email to enquiries@questvt.co.uk or by telephone to 01202 237378