As a Lead Adult Care Worker you will make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. You will be expected to exercise judgement and take appropriate action to support individuals to maintain their independence, dignity and control. By providing leadership, guidance and direction at the frontline of care delivery you will be instrumental in improving the health and wellbeing of those receiving care and support. Lead Adult Care Workers will in some circumstances have delegated responsibility for the standard of care provided and may supervise the work of other care workers. This exercising of autonomy and accountability means leading and supporting others to comply with expected standards and behaviours.
Lead Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres or some clinical healthcare settings. As well as covering Lead Adult Care Workers this standard also covers Lead Personal Assistants who can work at this senior level but they may only work directly for one individual who needs support and/or care services, usually within their own home.
These are the personal attributes and behaviours expected of all Lead Adult Care Workers carrying out their roles:
Care – is caring consistently and enough about individuals to make a positive difference to their lives
Compassion – is delivering care and support with kindness, consideration, dignity, empathy and respect
Courage – is doing the right thing for people and speaking up if the individual they support is at risk
Communication – good communication is central to successful caring relationships and effective team working
Competence – is applying knowledge and skills to provide high quality care and support
Commitment – to improving the experience of people who need care and support ensuring it is person centred
End Point Assessment
How will assessment be undertaken?
Situational judgement test
The situational judgement test will present the candidate with a range of real-life scenarios about which the learner will have to answer questions in a multiple-choice format (60 questions). The assessment will normally be undertaken online, under controlled conditions with a time limit applied. Questions will draw from the stated knowledge and skills elements of the standard and focus on the higher order competencies. Material may be drawn from any part of the apprenticeship standard.
The grading threshold will be:
Acceptable achievement (Pass) - 40 correct answers
Good achievement (Merit) - 50 or more correct answers
Outstanding achievement (Distinction) - 55 or more correct answers
Candidates achieving between 25 and 39 correct answers may retake the assessment on one further occasion within three months.
Candidates achieving fewer than 25 correct answers will not be allowed to retake the assignment until they have completed a professional review of performance and acted on its findings.
A professional discussion will be undertaken with an independent assessor. The discussion will be of no more than 45 minutes duration. Candidates can only apply to undertake the discussion component once the multiple-choice assessment has been achieved. The discussion will draw questions and amplifications from prior learning and experience including, where applicable, the candidate’s self-assessment and supporting evidence including testimony from users of services and a sample of standardised candidate questions asked of every apprentice candidate in the interview. These questions will be developed and made open and public on the internet. There is an opportunity to re-sit or retake the Professional Discussion. If a re-take is necessary, the maximum award achievable would be a Pass. In exceptional circumstances a re-sit may be arranged and graded as the first Professional Discussion Pass, Merit or Distinction. In the event of either of the above the Professional Discussion should take place within a maximum of 3 months from the original date.
Who will undertake the end-point assessment?
End-point assessments will be carried out by staff from independent end-point assessment organisations on the Register of End-Point Assessment Organisations. The situational judgement test will normally be undertaken online or face-to-face under controlled conditions with a time limit applied.
The independent assessor should be a qualified IQA with an understanding and knowledge of the sector. Current, relevant occupational competence within the work place is also required. The assessor would also need to be qualified at or above the level they are assessing.