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IT Technical Salesperson Level 3

The Digital Industries Apprenticeship Standards are being designed by the industry for Apprentices employed in a wide variety of different organisations in the public, private and voluntary sectors.

Employers likely to use the new Standards include:

  • Large IT businesses, each of which may take on hundreds of Apprentices a year, where the Apprenticeship pathway is a mainstay of recruitment;
  • Small and medium-sized specialist IT businesses, which may employ Apprentices as core staff to provide the skills for growth;
  • Large non-IT businesses, which may employ a handful of Apprentices in IT roles, typically at head office;
  • Small and medium-sized non-IT businesses, which may take on a small number of Apprentices in these roles, to support their core business. The actual job role of the Apprentice will vary significantly from one employer to the next

Employers have adopted the following broad principles to inform the approach:

Assessment will motivate Apprentices to do their very best, not just do enough to satisfy a minimum standard – for example by using a ‘high stakes’ method in the synoptic project, which gives Apprentices a clear performance goal to aim at.

  • The assessment process will add value to both the Apprentice and the employer, by complementing and building on normal performance management and development tools.
  • It should enable and encourage progression and continuous professional development, by being linked to professional qualifications and recognition.
  • It should position the Apprenticeship, not just as a job, but as the starting point for a career – assessment at the end marks a clear recognition of achievements, on which the individual can build.
  • The assessment methods chosen ensure relevance and consistency, irrespective of the specific job role of the Apprentice.
  • Costs and practicalities will be appropriate and proportionate to employers with small numbers of Apprentices.
  • Assessment will be driven by the Standards and will cover full competence in the occupation.
  • Professional Recognition - this Apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their Apprenticeships are eligible to apply for registration.
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