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Business Administration


The aim of the Business Administration Qualifications is to provide your employees with essential skills such as working and improving performance within a business environment, using a variety of office equipment. The qualification aims to develops skills of your office staff, positively impacting on your office support function and will help your employees to manage their workload, solve problems, handle information and use the appropriate communication methods within a business environment.

Quest only offers at Level 2, Level 3 currently

Who will benefit?

People in a wide range of office­‐based roles whether new to the business administration role or those who want to enhance their existing skills further and achieve career progression. The qualifications are designed to cater for the wide range and diversity of job roles where competence in business administration is vital.


The Business and Administration Qualification will benefit your business by enabling learners to meet many objectives; listed below are just a few examples:

  • obtain the knowledge, understanding and competence needed to complete vital administrative tasks in a business environment, including using office equipment, handling mail, using telephone equipment, minimising waste, providing reception services and effective customer service
  • manage information and produce documents, including, organising and researching information, and producing and storing documents
  • provide support and understand the types of problems that may occur when organising a business event
  • take part in or run a project in a business environment
  • develop, manage and monitor a budget within an organisation
  • manage information and design and produce documents securely

This course is also available with Government Funding

Download Course Info

For more information on this course, download the following PDF file.

Download PDF Now

Courses we provide

Government Funded Training


Makaton Training


Connect & Follow


01202 237378

0845 528 0651


Unit 3a, Pear Tree Business Centre

Cobham Road,



BH21 7PT

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